The goals of the DNS/ccTLD registry workshop are: - To provide technical training to ccTLD operators that are managing the servers and services for their national registries so they can maintain stable, secure, and reliable service for their respective Internet communities. - To assist ccTLD operators in coordinating registry policy needs and their technical resources, so they can make their own informed choices about how to implement the policies, operational goals, and management procedures in cooperation with their local Internet community. - To help clarify current policies and procedures for working with IANA and ICANN on ccTLD management issues, and the requirements and procedures for getting IANA to make changes to the IANA ccTLD database. - To provide a hands-on clinic in a lab environment for ccTLD managers to learn about existing tools and software for registry operations. This includes demonstrations with the toolset developers so participants can determine how to best format their data to register domains for their ccTLD, set up nameservice, exchange secondaries, create whois data, etc. Users will get expert advice on how to automate and scale up their current operations, and pointers on how to structure their existing data for use with a selection of available open source toolsets. - To build working relationships among individual and institutional contacts that manage national registry services so they can learn from both the workshop staff and each other, and about the range of resources for additional help. A key outcome from the workshop will be the building of relationships with peers/colleagues in the industry.